Intangible week1 : Redesigning Bathroom Interaction#1

I was assigned to work with Dan for the first assignment to observe the restroom in 370, Jay Street.
We choose to work with the all gender restroom and selected 2 pieces to work with - which is the water faucet and the paper dispenser since this two objects are always related to each others.

We do the analyzing part together but I will blog about the faucet and Dan will blog about the paper dispenser.

Water faucet

Water faucet in all gender restroom is using a sensor to control the water but we have no idea what sensor has been used there - we guess it might be a distance sensor rather than movement sensor. The faucet was installed in the middle and about 2 inch off the sink’s edge.

Here is the faucet framwork :

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Faucet Interaction

  • The faucet flood the water automatically in both two and one-handed action.

  • The sensor is visible to the user but do not give any lighting feedback

  • The sensor range is very wide and not sure how short or long it is which sometimes created a confusion Interaction

  • the faucet might operate by batteries

Here is the link to the facet installation information that I found
- https://www.pscia.com/ASSETS/DOCUMENTS/ITEMS/EN/0816321.pdf

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Confusing Interaction / problems

  • the arch of the faucet neck is pretty low and might be confusing with the sink’s flooding holes cover which is also black

  • the sensor sometimes runs water without hands in front of it

  • the sensors sometimes didn’t run water with hands in front of it

  • the sensor attached to the faucet in the position that sometimes user’s hands spill water out of the sink and make a lot of water mess

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Opportunity for Improvement

  • Be very clear about what is the range of the sensor in the each product is - so when all the products will be installed, the range of each sensor in each product will not overlap to each other and create an awkward experience.

  • What sensor is actually suit the faucet better? - movement / range

  • Design the instruction about the installation range between the faucet and the sink

  • Design the faucet’s looks together with the sensor attached

suphitcha donsrichanComment